Insights

By Jenifer Sanders, MSOD, PCC Frustration with other people is a common part of work and life. It can show up in moments like these: A coworker takes longer than you’d like to make decisions A manager’s feedback feels overly harsh A colleague dominates meetings Someone’s work feels disorganized or incomplete Your effort goes unrecognized In these moments, the source of frustration can feel obvious. It appears to be about the other person- their behavior, their approach, or th

By Colin T. McLetchie, PCC RPP I spent far more years than I care to admit working in corporate HR, with a deep focus on employee relations. All the really hard, sticky, difficult issues landed in my office. It was deeply rewarding and often incredibly challenging. From that experience, I came to recognize that so much of what goes awry in organizations can be traced back to missing conversations—or conversations that were poorly handled. Which led me to realize a powerful tr

by Neal Eisenstein These days, I spend much of my time working with senior teams navigating uncertainty, growth pressure, lack of alignment, and constant change. No matter the industry, personalities at the table, or presenting challenges, the same question eventually surfaces: "What can I do to strengthen my team, raise performance, and improve collaboration?" My response is usually simple: Start with yourself. That may sound counterintuitive. Many leaders assume the solutio

by Sarah Shell Strategic planning is one of the most important - and most misunderstood - leadership activities. Every year, executive teams step away from day-to-day operations to craft bold visions, define priorities, and align around a roadmap for the future. Flip charts are filled. Slides are refined. Retreats are energized. The language is inspiring. And then… six months later, very little has changed. The truth is uncomfortable but consistent across sectors: most strate