Insights

When I was a kid, my father liked to fix things instead of replacing them. A broken radio, a flickering lamp, a door that wouldn’t shut - he would pull out his toolkit, sit cross-legged on the floor, and quietly figure it out.   “Everything can work again,” he used to say, “if you understand how it’s built.”   That mindset stuck with me. In many ways, every organization is like that. It is built to work, until the environment around it changes . Then, suddenly, what once ran

By: Bego Lozano, PCC Uncertainty has become our companion in leadership. In nearly every conversation with leaders, I hear the same underlying tension: the search for certainty in times when none exists. We're witnessing political shifts, economic volatility, technological disruption, and organizational transformation happening simultaneously. Leaders tell me they feel like they're navigating in fog, making decisions with incomplete information, and struggling to provide the

Healthy Leadership By: Neal Eisenstein, MCC This morning, I had a catch-up call with an old client we'll call Glenn. After a considerable...

The world feels extra right now. We've been treading (and sometimes drowning in) messy waters for a while, but somehow, the waves keep getting bigger. Disruption is constant, fear keeps our hearts lurching, and the impact seeps into every corner of our lives—including the workplace.  At work, we’ve gone from the chronic stress of nonstop firefighting and pivoting to utter overwhelm and befuddlement comas  from relentless chaos. And let’s be real—in the chaos, we don’t always

Feedback on Your Feedback Giving and receiving feedback is a universal part of our daily lives and one that constantly shapes our growth and development . Whether in professional settings, personal relationships, or casual interactions, feedback plays a crucial role in communication and improvement. What is the last piece of feedback you received or offered, and how did that go? The experiences can range from frustration and confusion to gratitude and growth. Learning to give

The way we make meaning of people, information, and the world around us shapes, guides, and even determines the decisions we are able to make and the decisions we do make. If you want to make different or better decisions, you have to work on how you're making meaning of the world around you.    The Complexity and Uncertainty Challenge  This is a good news, bad news situation. The world is only getting more complex, and the demand for leaders who are critical thinkers and ca

Workplace culture is changing. We're moving away from strict rules and bosses overseeing everything. Now we're looking at ensuring that everyone feels safe and included at work. This idea is called psychological safety, and it is important for helping organizations come up with new ideas and grow.     What is Psychological Safety?  Psychological safety is when people at work feel that they can share their thoughts and ideas without getting in trouble. It means that if you hav