Insights

Feedback on Your Feedback Giving and receiving feedback is a universal part of our daily lives and one that constantly shapes our growth and development . Whether in professional settings, personal relationships, or casual interactions, feedback plays a crucial role in communication and improvement. What is the last piece of feedback you received or offered, and how did that go? The experiences can range from frustration and confusion to gratitude and growth. Learning to give

By Colin McLetchie Almost without exception, when I ask leaders or leadership teams I’m working with, “What do you do to ensure you’re getting the feedback, ideas, and information you need,” they exclaim with great delight, “We have an Open Door Policy!”  Oh … goody.  So, then I ask this question: “When is the last time someone walked in your door to share an idea, offer you constructive input on your leadership, the organization’s direction, or, well, anything of real signi

The landscape of work has undergone a profound transformation, with the rise of remote and hybrid work models. In today's dynamic work environment, the concept of a hybrid team — where some members work from the office while others work remotely — has become rapidly prevalent. As organizations adapt to this paradigm shift, managers find themselves at the forefront of a new era, charged with the responsibility of leading teams that span physical and virtual spaces. Managing a

From building trust to gaining alignment to influencing and navigating change , each one of these outcomes depends on the ability to communicate effectively. On the other hand, the cost of poor communications can be significant for the business. According to a study done by Salesforce, 86% of employees and executives cite the lack of effective communications as the main cause for workplace failures. The ability to communicate effectively and with impact is more critical than

Bob is an energetic leader in a large firm. His days are filled with a multitude of meetings and conferences. Many of these meetings are his weekly one-on-one sessions with his direct reports and peers. Bob has on several occasions expressed how important and valuable it is for him to do these weekly one-on-one meetings with his employees and colleagues to give them space to share their concerns, brainstorm ideas, and provide update on their accomplishments. Yet, despite Bob’