Insights

By Colin McLetchie Almost without exception, when I ask leaders or leadership teams I’m working with, “What do you do to ensure you’re getting the feedback, ideas, and information you need,” they exclaim with great delight, “We have an Open Door Policy!”  Oh … goody.  So, then I ask this question: “When is the last time someone walked in your door to share an idea, offer you constructive input on your leadership, the organization’s direction, or, well, anything of real signi