Insights

By Colin McLetchie Almost without exception, when I ask leaders or leadership teams I’m working with, “What do you do to ensure you’re getting the feedback, ideas, and information you need,” they exclaim with great delight, “We have an Open Door Policy!”  Oh … goody.  So, then I ask this question: “When is the last time someone walked in your door to share an idea, offer you constructive input on your leadership, the organization’s direction, or, well, anything of real signi

The ugly secret, not so secret truth about designing organizational structures is that many organizational design/redesign efforts fail. Most do so because there is a lack of understanding of what the organization truly needs and what motivates people to do their best work. In other words, most organizational redesign efforts are embarked on with little effort to holistically understand the existing conditions, the vision for the organization and what truly is keeping the peo

Bob is an energetic leader in a large firm. His days are filled with a multitude of meetings and conferences. Many of these meetings are his weekly one-on-one sessions with his direct reports and peers. Bob has on several occasions expressed how important and valuable it is for him to do these weekly one-on-one meetings with his employees and colleagues to give them space to share their concerns, brainstorm ideas, and provide update on their accomplishments. Yet, despite Bob’