Insights

When Satya Nadella became CEO of Microsoft in 2014, he inherited a company known for its brilliant products but criticized for a rigid, “know-it-all” workplace culture. Early in his tenure, Nadella shared a personal story about a project where two teams with similar skills and objectives produced wildly different results. The difference wasn’t in talent or resources—it was culture. One team thrived because it embraced collaboration, curiosity, and learning from failure. The o

By: Bego Lozano, PCC Uncertainty has become our companion in leadership. In nearly every conversation with leaders, I hear the same underlying tension: the search for certainty in times when none exists. We're witnessing political shifts, economic volatility, technological disruption, and organizational transformation happening simultaneously. Leaders tell me they feel like they're navigating in fog, making decisions with incomplete information, and struggling to provide the

In today’s fast-paced and unpredictable world, organizations and leaders are facing an unprecedented level and complexity of challenges—shifting market dynamics, technological disruptions, economic uncertainties, and societal transformations. In such an environment, many individuals, leaders, and organizations find themselves in paralysis – uncertain and fearful to plan, act, and move forward. However, being hijacked into a state of in-action and focusing solely on immediate

Like it or not, we are living in the Age of AI. However, amongst all the cautionary tales about AI’s takeover of our work world, we came across some very interesting statistics recently. According to research by UIPath, 83% of people using AI believe that it can help reduce burnout and increase job satisfaction, and 80% think it will help them do their jobs better. Even more fascinating, 79% of people view employers more positively when they leverage AI. While there are legit

A company’s culture is its soul. It is what gives the company its life and shapes the experiences people have within and with the organization. But can culture be architected? Can it be changed? To answer these questions, let us look at the example of a client of ours which is a multimillion-dollar global corporation. A few years back, they decided to expand their business into complementary markets. To support this decision, they acquired another large business. The CEO of

Life as we knew it pre-pandemic has been completely flipped over its head. Our routines and structures have been dismantled. The pace of change and disruption that our communities, organizations and we as individuals have experienced over the past decade is unprecedented. And the thing about change is that even when it is positive, it involves loss. This is more so the case when the change is disruptive, unexpected, or worse unwanted. When we let change overwhelm us, its st