Insights

By Colin T. McLetchie, PCC RPP I spent far more years than I care to admit working in corporate HR, with a deep focus on employee relations. All the really hard, sticky, difficult issues landed in my office. It was deeply rewarding and often incredibly challenging. From that experience, I came to recognize that so much of what goes awry in organizations can be traced back to missing conversations—or conversations that were poorly handled. Which led me to realize a powerful tr

Several years ago, I worked with a senior leader at a top, global company who had taken the helm of one of the largest organizational changes in the company’s history. He had, in fact, put his long tenure and reputation in the company at line by taking on a transformation of a magnitude and impact that the organization had not experienced before. At the start, this leader generated great enthusiasm for his vision for change and quickly garnered the support of a team of other