Insights

By Colin T. McLetchie, PCC RPP I spent far more years than I care to admit working in corporate HR, with a deep focus on employee relations. All the really hard, sticky, difficult issues landed in my office. It was deeply rewarding and often incredibly challenging. From that experience, I came to recognize that so much of what goes awry in organizations can be traced back to missing conversations—or conversations that were poorly handled. Which led me to realize a powerful tr