Insights

By Jenifer Sanders, MSOD, PCC Frustration with other people is a common part of work and life. It can show up in moments like these: A coworker takes longer than you’d like to make decisions A manager’s feedback feels overly harsh A colleague dominates meetings Someone’s work feels disorganized or incomplete Your effort goes unrecognized In these moments, the source of frustration can feel obvious. It appears to be about the other person- their behavior, their approach, or th

The metaphor of the dance floor and the balcony was made popular by Harvard professor Ronald Heifetz as part of his work on adaptive leadership. In this metaphor, the "balcony" represents the vantage point from which leaders can gain perspective, observe the bigger picture, and reflect on the overall dynamics of the situation. In an era of rapid and unpredictable change, leaders need to be able to both stay in the game as well as pull themselves to a level above from time to

Over the past decade, the pace of change has increased ten-fold. The past few months have flipped our lives upside down. This incredibly volatile and uncertain environment has undermined the effectiveness of long-term forecasting and traditional strategic planning . Technological advances and push towards digital transformation have forced companies to rethink their operating models, structures, and how they can best serve their customers while optimally harnessing the creati