Insights

By Jenifer Sanders, MSOD, PCC Frustration with other people is a common part of work and life. It can show up in moments like these: A coworker takes longer than you’d like to make decisions A manager’s feedback feels overly harsh A colleague dominates meetings Someone’s work feels disorganized or incomplete Your effort goes unrecognized In these moments, the source of frustration can feel obvious. It appears to be about the other person- their behavior, their approach, or th

By: Neil Rosario Organizations sure do love to talk about culture as if it’s a spontaneous story, a product of personalities, values, energy, and goodwill. We imagine culture forming organically, like a campfire that naturally gathers people or a great story that seems effortless, even though we rarely see the work behind it. We often think culture just pops up because people get along and everything clicks, like it all comes together with a quick ta-da , but there’s always s